Shipping policy
Shipping Fees
Canada
Orders C$150.00 and more (before taxes): Free
Orders of C$149.99 and less (before taxes): C$17.00
USA
Orders US$110.00 and more (before taxes): Free
Orders of US$109.99 and less (before taxes): C$12.00
International
Calculated according to destination address
Pick-up at the workshop in Blainville
It is possible to pick up your order at Printed Acoustic's workshop in Blainville and avoid shipping fees from Monday to Thursday from 8:30 to 4:30.
To do so, select “PICK UP” when choosing your delivery options at checkout.
Production takes 3 to 7 days. You will receive an email advising you when your order is ready.
Delivery Time
1. Order preparation and delivery
- Payment of the order;
- Production/Printing;
- Packing and confirmation of a tracking #;
- Delivery by the shipping company.
2. Production Time
Once the payment of an order has been completed, production/printing takes 3 to 7 business days.
Custom projects can take longer due to the obligatory approval of the product visuals. The production delay for custom projects is 3 to 7 business days following the approval of the visual proofs by the client.
3. Packaging and confirmation of a tracking #
Upon completion of the production of your order, it will be packaged and a tracking # will be provided by email. Every order can be tracked on the website of the corresponding courrier.
4. Shipping times
*to be added to a normal production time of 3 to 7 business days.
Within Canada
Shipping times are from 2 to 5 business days.*
You will receive your order 5 to 12 business days following the payment of your order.
Within the US
Shipping times are from 4 to 8 business days.*
You will receive your order 7 to 15 business days following the payment of your order.
International
Shipping times are from 10 to 25 business days.*
You will receive your order 13 to 32 business days following the payment of your order.
*Please understand that certain events, out of our control, may cause a longer delivery time by transport companies. The shipping times mentioned above are based on the information provided to us and our previous experience.
Duty fees and delays
Please note that the treatment of packages at international borders will add a few days to shipping times.
We recommend that the client inform about possible duty fees as the payment of these fees are the responsibility of the client themself and not that of Printed Acoustic.
Printed Acoustic is not responsible for any delays caused at customs nor are they responsible for delays caused by transport services.
We do not deliver to PO boxes.
Important Shipping Information on Large Items:
To provide you with the most economical shipping fees, any Printed Acoustic panels larger than 47 inches must be cut to accommodate standard carrier dimensions.
Rest assured that the integrity of your design remains intact—the result is a clean, professional seam that is virtually invisible from a distance.